Welcome to viagogo

Help Centre

Sign in to get help with your orders or account

I haven't received an email confirming my order

There may be a few possible reasons why you have not yet received a confirmation email for your order.

1 - Your order didn't complete due to a payment issue - check your Purchases for more details

2 - You made a typo in your email address - go to our Help signing in page

3 - You have 2 accounts - try logging in again with a different email address or through Facebook

4 - Your Spam folder is blocking our emails - add us to your allowed senders list

If you are still experiencing issues, go to our Help signing in page

Did you find this answer helpful? Yes No
Why wasn't this helpful?
I understand the answer but I don’t like it
I don’t understand the answer
I can’t find the question I want to ask
Regional Settings
  • Country: South Africa
  • Language: English (UK)
  • Currency: R South African Rand
Copyright © viagogo AG 2017 Company Details
Use of this web site constitutes acceptance of the Terms and Conditions and Privacy Policy
- : web03 : -